Frequently asked questions
Party Factor LLC offers a wide variety of party rental items including tables, chairs, linens, tents, dance floors, Led Flooring, LED wall, lighting, sound systems, concession stands, party games, and more. Check out our full inventory for all available options.
You can easily place an order through our website www.partyfactor-rentals.com by browsing our catalog and adding items to your cart. Alternatively, you can contact our customer service team by phone or email for assistance.
We recommend booking your rental items as early as possible, ideally 2-4 weeks before your event. During peak seasons, such as summer or holidays, it’s best to reserve your items 4-6 weeks in advance.
Yes, we offer delivery and setup services. Our team will deliver your rental items to the specified location and set them up for your event. We also offer pick-up services after the event.
Yes, we offer Drop Off and setup services. Our team will deliver your rental items to the specified location and set them up for your event. We also offer pick-up services after the event (extra cost after 4:30pm)
Delivery fees depend on the location and size of your order. During checkout, you’ll be able to view an estimated delivery fee based on your event location. For custom delivery quotes, please contact us directly.
Yes, you can make changes to your order, such as adding or removing items, up to 7 days before the event. Please contact us as soon as possible to make adjustments.
Our cancellation policy allows for cancellations up to 7 days before your event for STORE CREDIT which can be claimed at any time within one year from the date of issue . Cancellations made within 7 days are subject to a partial refund. Please refer to our full cancellation policy for details.
Yes! We offer discounts for large events or bulk orders. Please contact our team for a custom quote if you are planning a large-scale event.
We do not offer full event planning services, but we can provide recommendations for event planners, caterers, and other vendors to help make your event a success.
Yes, we specialize in rentals for both corporate events and weddings. Whether it’s a business meeting, gala, conference, or wedding reception, we have everything you need to make your event extraordinary.
Most of our items require delivery and setup by our team. However, for smaller items, we offer a pick-up option with a Secure Deposit Placement which . Please contact us to confirm if your items are eligible for pick-up.
If you need to add rental items during your event, please contact our team as soon as possible. We will do our best to accommodate last-minute requests based on availability.
Our tents are designed to provide shelter and protection from the elements. While they are weather-resistant, we recommend taking extra precautions in extreme weather conditions, such as heavy rain or high winds. Contact us for advice on tent selection based on the weather forecast.